Karen Anderson RGN
Karen qualified as a registered nurse in Liverpool 1980. Over her career she has enjoyed working in many departments including Elderly care, Medical & Surgical wards, Community, Theatre and Minor Injury Unit (MIU).
It was whilst treating patients in MIU that Karen realised there was a need for a local ear wax removal service after hearing of patients being on waiting lists at their GP surgeries for up to 4 weeks.
“I understood the distress and frustration that patients were experiencing at not being able to hear what was being said around them, and the debilitating effect it was having on their working and social life. I also understood that GP surgeries were not deliberately making patients wait, but they were providing so many treatments and services to patients, and there are only so many hours in a day ”
Consequently Karen trained to be a Microsuction Practitioner in June 2018 with Rotherham Primary Ear Care Service (NHS Foundation Trust) who are the ear care Centre of Excellence in Great Britain. They set the standards for all ear care health in the country, which is endorsed by the Royal College of General Practitioners (RCGP), the Royal College of Nursing (RCN) and the Medical Devices Agency (MDA).
- Karen is trained to recognise the ‘normal’ and the ‘abnormal’ in the external ear using high magnification surgical loupes, that enable her to see minute details of your ear canal and ear drum.
- If an abnormality is found a referral can be made (with your permission) to your GP, or to the local acute hospital if your condition is considered urgent.
- Karen has the knowledge on which to base management of excessive and troublesome wax, and other ear conditions, including inner and middle ear infections.
Karen is registered with the Nursing and Midwifery Council, together with being a member of the Royal College of Nursing.
On a more personal level Karen is a very chatty and sociable person who loves to spend time with family and friends. She especially loves going to watch a play or musical performed by either professionals or local musical societies. She is a great traveller and in recent years has backpacked around many countries, and intends to continue until her backpack is too heavy to carry 
She has also learned to scuba dive (but only in warm seas abroad!). Closer to home and far more relaxing is the love of her garden, which patients can enjoy while sitting in the comfortable chair in her clinic.
Karen treats patients in clinic Mondays & Tuesdays.
Shannon Parry RGN
Shannon completed her Registered General Nursing degree from Plymouth University in 2018, and has worked on the Haematology Oncology ward since then.
She qualified with Rotherham Primary Ear care as a Microsuction Practitioner in 2021, with Karen as her mentor, and has as been working alongside her since.
Shannon shares the same values and beliefs as Karen, which is to provide a safe, friendly and professional service, in order for people to regain their normal hearing.
As she was trained by Rotherham Ear care, “Centre of Excellence” therefore she can recognise the abnormal from the normal ear, and will refer any patients that need further treatment to their GP or Emergency department when necessary.
Away from work, Shannon can usually be found running around and having fun with her young daughter, who definitely keeps her on her toes. Shannon’s family are all around her in Exmouth, and there are always lots of outings on the calendar.
“Shannon is a friendly and approachable nurse who is an asset to Hear Again Exmouth, and I am delighted to have her as part of the team” Karen Anderson
Shannon treats patients in clinic on Wednesdays and Fridays.
We are proud to announce that we are now registered and rated as GOOD by the CQC Quality Care Commission
We are the first nurse-led ear care clinic to gain registration with the CQC in East Devon.
Who are the CQC?
The CQC are the independent regulator of health and social care in England. They monitor, inspect and regulate medical services to make sure that they meet the fundamental standards of quality and safety.
What does this mean for our patients?
It means you can be reassured that we meet the CQC’s fundamental standards, ensuring that the care we provide is:
Safe; all treatment is provided by registered nurses, who follow protocols and policies, and maintain their knowledge and skills with regular updates.
Effective; Regular audits are carried out to prove our treatment is effective and improves patients wellbeing.
Caring; we pride ourselves on being caring to both patients and their relatives, and will go the extra mile to help them wherever we can.
Responsive to people’s needs; our patients’ needs are at the forefront of all our care, and we actively encourage feedback from all our patients to see where improvements can be made.
Well-led; Karen Anderson is the lead nurse and ensures that the care provided is of the highest standard.
The CQC website keeps an open record of which care providers are registered and their inspection ratings and reports, you can access Hear Again Exmouth’s full report by clicking here.
Meet Our Sponsored Hearing Dogs
As a nurse I have seen the value of various types of assistance dogs, so I thought it would be a lovely way of celebrating the start of my new venture by sponsoring a hearing dog puppy.
It takes 18 months for the puppy to complete their training, and once they have graduated, they completely change the life of their new owner. I chose Senna as the 1st puppy and have sponsored a new one every year since. The charity “Hearing dogs for deaf people” is an amazing organisation that I am proud to be a part of, click here to learn more about them.
Senna
Star
Grace
Winnie
Contact us by phone to ask for advice or to book your ear wax removal treatment.
Call us: 07852-286111
Email: hearagainexmouth@gmail.com
21 Willoughby Close, Exmouth, EX8 5PE
40 Rolle Street, Exmouth, EX8 2SH
Enjoy the garden and relaxing water features whilst having your treatment.
